Close-up of a fire engine's open compartment packed with hoses and tools.

Nominated person

Nominated fire safety person in Twickenham

If you own a home or let rooms and have no competent person in house, send an enquiry about the nominated person service in Twickenham. There is no charge to describe what you need and hear how the arrangement works.

Send an enquiry Read your duties first

Fire risk management for small landlords

A specialist firm handles the practical work of fire safety so an owner without staff can meet their legal obligations. Each task below sits within that ongoing support.

  • Worker kneeling by a fire door using a tablet while a colleague holds a clipboard near an extinguisher

    Fire Risk Assessment

    The specialist surveys the building, identifies hazards, records who is at risk and writes the actions needed to keep residents safe.

  • Man measuring the base of a grey fire door with a tape measure

    Fire Door Inspection

    A fire door inspector holding a third-party certification checks every fire door in the common parts, notes faults and specifies what needs repair or replacement.

  • Worker holding a tablet and thermal device near a fire extinguisher and lift doors.

    Fire Safety Policy

    The specialist drafts written procedures covering alarm response, evacuation routes and resident communication for the building, then reviews them as conditions change.

Man kneeling in a hallway using a gauge on a fire door edge

Ongoing support

What the arrangement covers

An outsourced responsible person service takes on the technical and administrative tasks that keep a building compliant.

  • Scheduled inspections The specialist visits the site at agreed intervals to check doors and routes.
  • Record keeping Every inspection and action is logged so evidence exists if questioned.
  • Regulation updates Changes to rules are tracked and applied to the building's procedures.
  • Action tracking Faults found during visits are followed up until they are resolved.

Documents you receive as the owner

Each visit produces written evidence. The specialist records what they find, judges what must change, and hands over documents that show the building meets current standards.

Two workers reviewing building plans and documents on a desk with a thermal camera
Inspection reports
A written record of each site visit, noting faults found and any immediate steps taken to reduce risk.
Action log
A running list of repairs or changes required, with dates set for completion and follow-up checks.
Policy documents
Written procedures for residents and contractors, updated when regulations change or the building is altered.

Questions about the nominated person role

Owners often ask the same things before setting up a fire safety retainer in Twickenham. Here are plain answers.

What does a nominated fire safety person actually take on?

The specialist handles inspections, maintains records, tracks repairs and ensures procedures match current rules. They act as the competent person fire safety landlord requirements demand, taking on the technical work so the owner does not have to learn it from scratch.

I have no competent person in house, how does this work?

The specialist becomes the named contact for fire safety matters. They attend the building on a schedule, deal with issues as they arise and keep all documentation current. You remain the owner; they supply the expertise.

What am I still legally responsible for even with this?

You cannot delegate the duty itself. The law names you as the responsible person for flats or houses you let. If the specialist recommends a repair, you must authorise and fund it. Ignorance of their advice is no defence.

Is it a monthly fee or yearly, and what does it include?

Arrangements are typically annual. The fee covers scheduled site visits, document updates, action tracking and phone advice between visits. Emergency call-outs or major surveys may fall outside the standard agreement.

Do you attend site regularly or only when something is flagged?

The specialist visits on a fixed timetable, usually quarterly or twice a year depending on the building. They also attend if a fault is reported between scheduled visits or after a regulation changes.

Will you deal with the fire service or managing agent?

Yes. The specialist responds to enforcement notices, answers queries from the local authority and communicates with managing agents on fire safety matters. They act on your behalf for technical correspondence.

Can you handle risk assessment reviews and action tracking?

The specialist schedules reviews when the assessment expires or the building changes. They track every recommended action through to completion, ensuring nothing is left open beyond its deadline.

How do we start, and can we end if things change?

It begins with an initial visit and a written scope of work. Either party can end the arrangement with notice, usually thirty days, once outstanding actions are handed over.

Typical costs for ongoing fire compliance support

Retainer fees vary because buildings differ. A four-bedroom shared house requires fewer visits than a converted block with six flats. Access difficulty, the number of fire doors and the condition of existing paperwork all shift the cost within these ranges.

  • Single HMO retainer

    £800-£1,500 per year

    Number of rooms, frequency of visits and condition of existing records.

  • Small block of flats retainer

    £1,500-£3,000 per year

    Number of storeys, common parts complexity and door count.

  • Initial setup and audit

    £400-£900 one-off

    Size of building and whether prior documentation exists to review.

These figures indicate what work of this type typically costs. Nothing here is a quotation. Only an inspection of your specific home settles a figure.

Areas covered around Twickenham

Specialist firms providing the nominated person service operate across west London. Enquiries from neighbouring towns are handled by assessors who already work those streets and know the local housing stock.

If your town is not listed, send an enquiry anyway. Coverage often extends further than the named areas.

Ask about the nominated person service

Describe your building and what you currently have in place. The details go to a specialist firm who will reply with how they would structure the arrangement. Sending this does not commit you to anything.

  • No obligation to proceed
  • Reply within working hours
  • Details kept private

These details are passed to a specialist, as the privacy page describes.

The privacy notice has more on what happens to the information you send, the specialist may pay Twickenhamfire when we pass the enquiry to them, you are charged nothing at all, and one independent fire safety specialist receives your details. You may still gather quotations elsewhere.

Or send an email to hello@twickenhamfire.co.uk